Terms & Conditions

The following general conditions of sale apply to all orders regardless of how they are received (phone, fax, mail or e-cart) to Sportfishing sas.

Any purchase will be governed by the provisions of the Italian Decree-Law no. 185/99 and, as regards the protection of confidentiality, will be subject to the rules set forth in Law 675/96.

The customer, by sending the order and confirmation of your purchase order, unconditionally accepts and agrees to comply in its dealings with Sportfishing sas general conditions and payment arrangements, claiming to have read and accepted all the indications provided to him pursuant to the rules mentioned above, and also recognizing that Sportfishing sas not be bound to any other conditions unless previously agreed. It is considered definitively concluded the contract, except in cases of withdrawal or made ​​at the time of delivery of the product to the carrier. Before this moment it is crucial the availability of the product and the receipt of the money, if you have chosen a payment in advance. Orders sent to Sportfishing S.A.S. are subject to product availability. Sportfishing S.A.S. reserves the right to cancel an order at any time upon notice to the buyer.

These Conditions of Sale must be read and accepted online by customers of the site http//:alcustom.it before confirming purchase. The submission of the confirmation of the order implies full knowledge and acceptance of these Terms of Sale. The Client agrees and undertakes, once the purchase process online, in print and save these Terms and Conditions of Sale, already read and accepted during the purchase process carried out in order to fully satisfy the conditions laid in Articles. 3 and 4 of D.L. n. 185/1999, and to pay the amount of the order no later than 7 days.

http//:alcustom.it/ecommerce is a site selling products, clothing and nautical accessories. Purchases of products, available as are illustrated and described online in the detailed data sheets, are made ​​by the Customer at the indicated price, plus any shipping costs, as specified below. The products described on the Site in an accurate and corresponds to the actual characteristics. Sportfishing sas, in any case, is not able to guarantee the exact correspondence to reality in relation to the images and colors as they appear on the monitor of the customer. Before confirming the order, the customer will be shown the unit cost of each product chosen, the total cost when you purchase more products and shipping charges. Confirming the order, to complete the contract, the customer will receive an e-mail message containing the number and the date of the order.

Prices may be subject to change for any promotions. The price applicable to the contract is the one visible when placing the order.

The order is completed by “point and click” (press the “confirm” and / or “agree”). If the order is properly filled out the customer will immediately receive a confirmation email containing your order number. Otherwise you need to repeat the purchase process. With the Confirmation Order, sas Sportfishing agrees to provide the Customer with the products, the terms and conditions set forth in these Terms of Sale, subject to the right of Sportfishing sas not to process orders against persons who do not give sufficient guarantees of solvency.

Payment for the products purchased and the shipping costs will be paid by the Customer of the confirmation order, by using one of the methods of payment available and no later than 7 days. from the signing of the contract. The order will be and after confirmation of payment products.

We accept the following methods of payment:
- Payment PostePay
- Payment by Bank Transfer
- Payment by Credit Card (Visa, MasterCard, American Express, VISA prepaid cards)
- Payment mark

NB: In case of payment by PostePay, Paypal and Credit Card, financial information (credit card number, expiration date, etc..) Are automatically handled by the Secure Server specific of these companies (Italian Post Office, Paypal) without Sportfishing sas or third parties may have access to them in any way.

Shipments are guaranteed throughout the national cost 10.00 Euro. If the goods shipped is not withdrawn, the customer will be required to reimburse Sportfishing sas, within 7 working days of the request, the cost of shipping is not successful and the relative costs of storage. The goods travel at the risk of the customer.

Orders are sent out (for avoidance refers to the delivery of the goods to the shipper) and checked by Sportfishing sas the accuracy of personal information and details provided by the customer. For payments by bank transfer, the order will be put in production to have been credited.

The Customer may request a replacement product ordered with another product of equal or higher (in this case by integration of the price) by sending no later than 10 working days from receipt of the goods, an e-mail with the description of the goods that you want to replace.
The expenses related to shipments made for the replacement shall be borne by the customer. The instructions for making the return will be sent via e-mail, which will also indicate the return authorization code. The return must be received in our office no later than 15 days after receipt of order. Sportfishing S.A.S. recommend using a shipping service that allows for the traceability of the package as it can not be held responsible for the loss of the package itself. Will not be changed products that have been used or whose original packaging has been broken. Parcels will not be withdrawn without the authorization code.

Pursuant to and within the limits of Italian D.L. 185 of 22/05/1999, the customer is entitled to withdraw from the purchase if not satisfied, by posting, not later than 10 working days from receipt of goods, an e-mail to: marketing@alcustom.it.
The manner and timing of return are the same as in the previous paragraph. The Decree also provides that an essential condition in order to exercise the right of withdrawal is that the goods are returned undamaged and in its original packaging, and that the cost for the shipping charges are to be borne by the customer. Under the D.L. 185/99 it is stated that the right of withdrawal is reserved exclusively for clients that qualify as “consumers” and that the individuals who purchase products for their own use and act for purposes not related to their professional activity, with the exclusion of traders and retailers. Any returns must be agreed and authorized, will not be withdrawn parcels without permission.

If the customer, for any reason you wish to return the goods, shall be entitled to a refund of the price paid for the product purchased, the terms and conditions of the right of withdrawal. Are charged to the customer shipping charges. The refund will be made in full, excluding shipping charges, within 30 days by Bank Transfer to the coordinates specified by the customer.

If the customer wishes to receive goods ordered on the bill is required to make an explicit request, indicating all the details (VAT number or tax identification number) at the time of purchase. The sales of products through the Internet are similar to mail order sales and, therefore, is applicable the provisions of art. 2, letter oo), the DPR 21.12.1996, n. 696, which provides for the exemption from the obligation to issue a receipt or receipt. For customers who do not require the invoice will be sent a simple receipt. The Customer may request at time of order that the product is sent to an address other than that indicated on the invoice.

For all matters not expressly provided for and regulated in these conditions of sale are governed by Italian law in force.

Products purchased on http://alcustom.it/ecommerce/ are subject to discipline, as applicable, pursuant to Italian Legislative Decree No. 2.2.2002. 24 (OJ No. 57, 8.3.2002) on sales contracts and warranties for consumer goods and, to the extent not provided for therein, the specific provisions in the Civil Code. This guarantee will apply to products that present lack of conformity and / or malfunctions that are not evident at the time of purchase, provided the product is used properly and with due diligence and that in respect of its destination. The guarantee is not applicable in case of negligence and carelessness in the use and maintenance of the product. The guarantee is personal and apply only to the original purchaser, being restricted to direct customers and to dealers, retailers, etc.. Any product defect must be reported in writing by the customer within the law at the time of shipment of the defective product, re-routing that must be agreed with Sportfishing sas All products returned will be tested and will be returned at the customer’s expense if it be found normal operation. The request will be processed only if the parcel will be returned the number and order date and a detailed description of the defect. The costs of returning the goods to Sportfishing sas are charged to the customer.

Information for those interested in purchasing the products Sportfishing sas, as the “Owner” of the treatment, guarantees the maximum confidentiality of the personal data of the customer and full compliance with the obligations laid down by Law no. 675/96 and Legislative Decree no. N. 171/98. Pursuant to art. 10 of Law no. 675/96, relating to the “protection of persons and other subjects regarding the processing of personal data”, we inform you that the customer’s personal data will be processed with computerized systems and with the help of third parties connected to the corporate exclusively for purposes related to the execution of the contract. For purposes related to the execution of the contract shall mean, in particular, all functions related and fundamental to the purchase order, such as the management of the computer system, the monitoring of payments, shipping management and management of complaints.
With reference to the data provided, the Customer may exercise the rights under Art. 13 Law 675/96 (access, correction, integration, cancellation, opposition, etc.). Addressing to the “holder” or the “responsible” of the treatment. By completing the “Order Form Digital”, the Customer declares to have taken note of this information and expresses its consent to the disclosure of personal data and the processing thereof, for the purposes and by the persons mentioned in the same, aware that in the absence of consensus, and in the event of proven mendacity of the information submitted the order can not be executed. Sportfishing S.A.S. ensures maximum protection of confidential information and sensitive data, personal data of the customer will not be sent to any third party without your prior consent (see our “Privacy Policy”).

17 – warnings prior to:
Sportfishing S.A.S. sells the products on the website, and does not produce them. The particulars of materials and tissue composition are those indicated by the manufacturer.

The material published in this site may not be copied, reproduced, republished, downloaded, posted, transmitted in any way without the permission of Sportfishing sas

The use of this website constitutes acceptance of these terms and conditions, which take effect from the time of first use of this site.
For information on the conditions of sale and use of the website, we are at your disposal and can be contacted at email: marketing@alcustom.it